Refund policy

At FearUs, we want you to be satisfied with your purchase. If there is an issue with your order, please contact us and we will do our best to make it right.

Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return, your item must:

Be unworn and unused
Be in its original condition
Have its original tags attached, if applicable
Be free of stains, odors, pet hair, makeup, or other signs of wear
Be returned with the original packaging when reasonably possible

Items that do not meet these conditions may be refused or may be ineligible for a refund.

How to Request a Return

To request a return, email support@fearusclub.com within 30 days of receiving your order.

Please include:

Your order number
The item(s) you would like to return
The reason for the return
Photos, if requested by our support team

Do not send items back before receiving return instructions from us.

Return Shipping

Unless the item is defective, damaged, or incorrectly fulfilled, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable.

If an item is defective, damaged during fulfillment, or you received the wrong item, FearUs Club will cover the appropriate return shipping costs or provide another appropriate resolution.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains the wrong item, please contact us at support@fearusclub.com within 7 days of delivery.

Please provide:

Your order number
A description of the issue
Clear photos of the item and packaging

Depending on the circumstances, we may provide a replacement or full refund at no additional cost to you.

Final Sale Items

Items specifically marked Final Sale are not eligible for return or refund unless they arrive defective, damaged, or incorrectly fulfilled.

Order Cancellations

Because our products may be made or processed specifically for each order, cancellation requests must be submitted as soon as possible after placing an order.

Once an order has entered production or fulfillment, we may be unable to cancel it.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to have the order reshipped.

Refund Exceptions

We reserve the right to refuse a return or refund when an item does not meet the requirements outlined in this policy, except where applicable law provides otherwise.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.